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Shared Services and Outsourcing Week (SSOW)

March 11, 2019 - March 14, 2019



Shared Services & Outsourcing Week is the largest and longest running event in shared services, taking place at Disney Coronado Spring Resort on March 11 – 14, 2019. This event will showcase the scope of shared services topics like finance & accounting, blockchain technology, HR, change management, business development, and so on. SSOW 2019 agenda will consist of broad topic & industry focused workshops, tracks sessions dedicated to specific shard services functions, keynotes from Zappos Culture Architect Robert Richman & blockchain researcher Bettina Warburg, & exciting site tours from industry leaders like Coca-Cola and Johnson & Johnson.


SSOW 2019 includes pre-conference site tours, workshops and master classes, keynotes, IDGs (Interactive Discussion Groups), and breakout sessions.


Tracks for 2019 include:

  • Shared Services Essentials (new!)
  • Disruptive Technologies (new!)
  • Empowering Women
  • Moving Up the Maturity Curve
  • Spotlight on LATAM (Latin America)
  • Functional Focused Tracks: Finance and Accounting, Customer Experience
  • The Intelligent Enterprise: Intelligent Automation, Analytics in Shared Services


Access the full agenda for more details


Use our discount to receive 20% off your event passes: 23SSOW_CISQ


Meet the Organizer


The Shared Services and Outsourcing Network (SSON) is an online source for global business services executives and business leaders who leverage technology and best practices to improve operational efficiency. SSON delivers the latest industry news, thought leadership, and analysis through written articles, online events, webinars, white papers and in-depth market reports.


With over 120,000 members, SSON is the largest and most established community of shared services and outsourcing professionals in the world. Gain complimentary access to all its content and online events by joining for free at


Established in 1999, SSON recognized the revolution in business support services as it was happening, and realized that a forum was needed through which practitioners could connect with each other on a regional and global basis.


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